A guest finds a room at 180 a night on a hotel's own website. They pick dates, enter names, and reach the payment page. Now it's 214, because a resort fee, a destination fee or an "amenity charge" has appeared, and maybe a city tax too. A good share of them close the tab. Some go back to an online travel agency to compare. Some book somewhere else entirely. The hotel paid for … [Read more...] about Hotels Lose Direct Bookings at the Checkout Page When Mandatory Fees Show Up Late