Growing a business based on serving digital customers requires rethinking the customer’s role, the company’s value proposition and how that’s delivered, and the business model.▶️ https://t.co/5FSrRHjPxP pic.twitter.com/VXh5EC1i8s— MIT Sloan Management Review (@mitsmr) November 17, 2022 … [Read more...] about Growing a travel business based on serving digital customers